Design Thinking
Are you where you want to be?
Today I ran across an article at Innovation Tools with this wonderful quote: “Your processes are perfectly designed to give you the results you are getting right now.” This certainly has the ring of truth, whether you are speaking in terms of business or life.
A strategy map has similarities to goal setting in considering metrics to measure success. The underlying principles are: “you cannot manage what you cannot measure” and “you cannot measure what you cannot describe.”
So how do we design the life we want right now?
An article by Steven J Bell called Design Thinking in American Libraries applies ideas from the book “The Art of Innovation” by Tom Kelley to the library world. They are equally useful in setting goals. The IDEO method is an approach to planning or problem solving with five steps: understand, observe, visualize, evaluate and refine, and implement.
Plan creatively to build a better experience.


February 28, 2008 at 1:14 pm
Good info — I’ve always felt it was important to put measures on our goals so we could track progress — ala the Strategy Map above. So this post really resonated with me.
Re: Art of Innovation - I really loved Kelley’s book. I think your point on Planning Creatively can also be turned around to say — Plan Your Creativity.
Good stuff.